by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub You’re leading at home, at work and in the community. You lead by example through the way you live your life. Your team members are watching. Your spouse, children, extended family, friends and people you don’t even know are watching you for guidance on... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub The primary aim of any sound business should be to create raving fans out of its customers. If your customers like or, better yet, love your business, they’re going to give you their patronage and also happily share their glowing recommendations with... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Business owners focused on moving their companies to ever higher levels of success, profitability and sustainability constantly look for ways to improve their business models. To achieve this requires a discerning awareness of what is — and isn’t —... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub With every transaction and interaction, a business gives its customers and the team members who serve them a good, neutral or bad feeling. The last two have no place in a thriving company, while the first constitutes a necessary component to happiness... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub In a previous column, I elaborated on a number of potential negative outcomes associated with bringing personal baggage to work. I described the fall even long-term top performers experience when they’re unable to effectively manage their personal... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Consumers typically enjoy a variety of businesses from which to choose when they’re in the market for a certain protect or service. And they’re increasingly discerning with their financial resources when looking to satisfy their individual wants and...
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