Business leaders focused on moving their companies to ever higher levels of effectiveness, efficiency, profitability and success look for ways to improve their business models. It takes a discerning awareness of what works — and doesn’t — in the daily operations. ...

In my last column, Bring Your Best (Not Your Baggage) to Work, I discussed the problems associated with bringing personal baggage to work and how even top performers can fall when they’re unable to manage their personal issues in the workplace. I elaborated on the...

People travel between the connected worlds of the personal and professional. When there’s balance, happiness, purpose and success in life outside business, the version of themselves people take into the workplace is different than when that’s not the case. Some people...

Most business owners dream of greater wealth, freedom and happiness — to exert more control over their destinies. They start their companies to achieve financial, professional and personal independence and then relax, travel, give back and enjoy their lives as much as...

For any business to become a lasting success, it must satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then fulfilling those needs creates satisfaction that prompts customers to come back...

Do you feel as though you’re held hostage by one or more of your team members? This could be a challenging question to ask yourself and an even more difficult one to answer truthfully. No one wants to admit they’re at the mercy of another. It’s vital, though, to the...

Fully 40 percent of employees who receive poor job training leave their positions within the first year, according to GoHR.com. In addition, 70 percent of staff members would be at least somewhat likely to leave their jobs for an organization known for investing in...

If you’re like most people, you’ve worked for a variety of business owners and managers over your lifetime. A few probably stand out in your mind as people you enjoyed working for, while others created an unpleasant work environment. There’s likely no doubt in your...

Whether in business or life, poor communication presents the biggest obstacle to any successful relationship. And it all begins with LISTENING!  Ineffective communication and not truly listening to others results in anger, frustration and resentment. That’s not to...

Explore your business to see what blockages to the smooth and efficient flow of your operations you can discover. Consider hiring a qualified professional to help you identify and eliminate blockages in your business for good. Internal blockages to business success...

You’ve probably heard the saying: “Hire for skills and fire for attitude.” This means bad attitudes far outweigh the skills people bring to their positions. Failing to take corrective action puts a company at risk.  Most businesses have a number of skilled team...