If your business has stalled or is failing, your health is declining or your relationships are unfulfilling, you can use your awareness of these situations to face the reality your resistance to change diminishes your happiness and success more and more each day. A...

As I watched my youngest daughter graduate from high school, I couldn’t help but notice the excitement in her eyes and the eyes of her 240 fellow graduates. Some of them are probably relieved school is over, while others look forward to the next phase of their...

Truly successful businesses aren’t merely money-making machines. They actually represent a tremendous opportunity to make life more pleasant and the world a better place if they’re operated for such a noble cause.  There’s a commonly held belief business success is...

One of the biggest challenges business owners face in building a team of top performers is a lack of credible, unbiased information. What you don’t know really limits your ability to hire successfully.  Clear, unbiased, and accurate information that positions you to...

If you’ve been in business for any length of time, you likely understand how lack of trust and loyalty hurts your culture, business success, and overall happiness. You probably also recognize the tremendous benefits trusting and loyal team members bring to your...

Exceptional companies stand out in a positive way in the hearts and minds of their customers. They accomplish this feat by delivering high-quality customer service on a consistent basis. Consumers have a variety of businesses from which to choose when they’re in the...

Do you want to reduce costly turnover? Would you like your business to operate with fewer errors and interruptions to the flow of operations? Are you interested in greater efficiency and productivity?  If you want your experience as a business owner to be more...

Studies have estimated the cost of turnover ranges from several thousand dollars for entry-level positions to upwards of 150 percent to 200 percent of the annual salaries for executives. Costs are high because they include not only loss of revenue, productivity and...

Business owners and managers frequently ask me, “How do you teach people to think?” This is a powerful question, one that can lead to significantly better results.  My answer: By learning to become a mentor and effective communicator and consistently encouraging your...

Competency and confidence expands, contracts, or remains static depending on whether people receive the stimulation they need to develop — or not. The phrase, “I’m in a rut” is born of an individual’s languishing potential.  According to GoHR.com, fully 40 percent of...

Business leaders focused on moving their companies to ever-higher levels of efficiency, effectiveness, profitability, and success constantly look for ways to improve their business models. This requires an awareness of what is — and isn’t — working in daily...