Trust encourages loyalty in team members: If you have my back, I’ll have yours. Anytime trust between you and a team member is broken, any loyalty that existed is damaged. Once seriously damaged, it can be a lengthy process to rebuild trust. It could be impossible. ...

There’s a tendency among business owners and managers to supply answers to team members rather than take time to help them find the answers for which they’re looking.  The prevailing belief is this saves time, and it might in the short term. But over the long run,...

If your business has stalled or is failing, your health is declining or your relationships are unfulfilling, you can use your awareness of these situations to face the reality your resistance to change diminishes your happiness and success more and more each day. A...

Business leaders focused on moving their companies to ever higher levels of effectiveness, efficiency, profitability and success look for ways to improve their business models. It takes a discerning awareness of what works — and doesn’t — in the daily operations. ...

In my last column, Bring Your Best (Not Your Baggage) to Work, I discussed the problems associated with bringing personal baggage to work and how even top performers can fall when they’re unable to manage their personal issues in the workplace. I elaborated on the...

People travel between the connected worlds of the personal and professional. When there’s balance, happiness, purpose and success in life outside business, the version of themselves people take into the workplace is different than when that’s not the case. Some people...

Most business owners dream of greater wealth, freedom and happiness — to exert more control over their destinies. They start their companies to achieve financial, professional and personal independence and then relax, travel, give back and enjoy their lives as much as...

For any business to become a lasting success, it must satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then fulfilling those needs creates satisfaction that prompts customers to come back...

Do you feel as though you’re held hostage by one or more of your team members? This could be a challenging question to ask yourself and an even more difficult one to answer truthfully. No one wants to admit they’re at the mercy of another. It’s vital, though, to the...

Fully 40 percent of employees who receive poor job training leave their positions within the first year, according to GoHR.com. In addition, 70 percent of staff members would be at least somewhat likely to leave their jobs for an organization known for investing in...