by Marcus | Feb 16, 2022 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership, Uncategorized
For any business to become a lasting success, it must satisfy customer wants and needs. Every customer comes through your doors for a reason. Understanding what they truly want and then fulfilling those needs creates satisfaction that prompts customers to come back... by Marcus | Feb 3, 2022 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership, Uncategorized
Do you feel as though you’re held hostage by one or more of your team members? This could be a challenging question to ask yourself and an even more difficult one to answer truthfully. No one wants to admit they’re at the mercy of another. It’s vital, though, to the... by Marcus | Jan 19, 2022 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership
Chances are, you can recall some experiences as a consumer that left you with a good, if not a great, feeling. The value you received during these interactions endeared you to these companies, creating loyalty and repeat business. You were satisfied. Your money and... by Marcus | Jan 5, 2022 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership, Uncategorized
Fully 40 percent of employees who receive poor job training leave their positions within the first year, according to GoHR.com. In addition, 70 percent of staff members would be at least somewhat likely to leave their jobs for an organization known for investing in... by Marcus | Dec 28, 2021 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership, Uncategorized
If you’re like most people, you’ve worked for a variety of business owners and managers over your lifetime. A few probably stand out in your mind as people you enjoyed working for, while others created an unpleasant work environment. There’s likely no doubt in your... by Marcus | Dec 8, 2021 | Business Coaching, Business Development, Business Times Articles, Consulting, Leadership, Uncategorized
Whether in business or life, poor communication presents the biggest obstacle to any successful relationship. And it all begins with LISTENING! Ineffective communication and not truly listening to others results in anger, frustration and resentment. That’s not to...
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