As we enter the second quarter of 2025, let’s consider the importance of life/work harmony. Yes, I said life/work harmony. Life before work, because without your life there is no business and harmony. Life and work are a balancing act with the objective being creating...
Personality conflicts hurt businesses by contributing to a decline in trust, communication, collaboration, teamwork and morale. In turn, efficiency, productivity, culture, team-member satisfaction, retention, business growth and bottom-line profits are all negatively...
Change is a reality in business whether we want it or not. Business environments change, economies change and team dynamics change. Technology changes rapidly. Life in general is about change. But if we habitually resist change, we limit the potential of all that’s...
There’s a commonly held belief that business success results from selling as many products or services as possible to as many consumers as possible at the highest prices possible while also paying the lowest costs possible to make as much money as possible. Following...
If you’ve been in business for any length of time, it’s likely you understand the detrimental effects a lack of trust and loyalty exert on your culture, the success of your company and overall happiness. You probably also possess insights into the tremendous benefits...
Customer service constitutes an essential part of a truly successful business. The unfortunate truth for customers, however, is service is too often lacking or nonexistent. When that’s the case, customers take their business and favorable opinions elsewhere. My wife...
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