As I reflect on my youngest daughter’s graduation from high school, I remember the excitement in the eyes of the 240 young people dressed in their caps and gowns. No doubt, some were ready for school to be over. But others were looking forward to the next chapters of...
There’s a commonly held belief that business success is the result of selling as many products or services as possible to as many customers as possible at the highest prices possible while paying the lowest wages and material costs possible to make as much money as...
Tremendous time, energy, and effort go into running a business. With everything there is to do, it’s easy for those who own a business to sacrifice many — if not all — aspects of their personal lives in the pursuit of success. Your business is only one aspect of your...
Trust encourages loyalty in team members: If you have my back, I’ll have yours. Anytime trust between you and a team member is broken, any loyalty that existed is damaged. Once seriously damaged, it can be a lengthy process to rebuild trust. It could be impossible. ...
Are you interested in greater efficiency and productivity? Would you like to reduce costly turnover along with errors and interruptions? Do you want your operation to become more successful so you can derive more joy from owning and running a business? If you...
There’s a tendency among business owners and managers to supply answers to team members rather than take time to help them find the answers for which they’re looking. The prevailing belief is this saves time, and it might in the short term. But over the long run,...
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