Trust encourages loyalty in team members: If you have my back, I’ll have yours. Anytime trust between you and a team member is broken, any loyalty that existed is damaged. Once seriously damaged, it can be a lengthy process to rebuild trust. It could be impossible. ...
Are you interested in greater efficiency and productivity? Would you like to reduce costly turnover along with errors and interruptions? Do you want your operation to become more successful so you can derive more joy from owning and running a business? If you...
There’s a tendency among business owners and managers to supply answers to team members rather than take time to help them find the answers for which they’re looking. The prevailing belief is this saves time, and it might in the short term. But over the long run,...
If your business has stalled or is failing, your health is declining or your relationships are unfulfilling, you can use your awareness of these situations to face the reality your resistance to change diminishes your happiness and success more and more each day. A...
Business leaders focused on moving their companies to ever higher levels of effectiveness, efficiency, profitability and success look for ways to improve their business models. It takes a discerning awareness of what works — and doesn’t — in the daily operations. ...
In my last column, Bring Your Best (Not Your Baggage) to Work, I discussed the problems associated with bringing personal baggage to work and how even top performers can fall when they’re unable to manage their personal issues in the workplace. I elaborated on the...
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