970.208.3150

Business Times Column

Key Determinant of Success: How Deeply Do You Care? The primary ingredient in delivering consistently exceptional customer service experiences, is demonstrating that you care about your customers first and foremost. The more you and your team care about customers...

Coaching Tip #915

This is your day (your life) and, it is yours to do with it what you will. You do have responsibilities and commitments – agreements you have made with yourself and others – that will place demands on your time and energy. However, you do get to choose how...

Coaching Tip #914

You may have an idea of how you would like your day to go, but even the best laid plans rarely, if ever, happen exactly as you planned. The circumstances of your daily life are affected by unseen variables – factors you cannot take into account. Life is not a...

Coaching Tip #913

It is amazing what appreciation can do for your soul, and the quality of your life. How often do you stop in the midst of your busy life and really appreciate any of the abundant gifts right in front of you? The simple act of stopping, and then placing your attention...

Coaching Tip #912

When trust is present in a given relationship, it has the potential to blossom into something wonderful and profound. When trust is damaged, lost or was never there, the relationship’s potential is limited accordingly. If you can’t be open and honest with...