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Coaching Tip #918

Each day is typically filled with circumstances that you want in your life, and others that you don’t. Use the circumstances in your day that you appreciate, to heighten your level of enjoyment and happiness. When it comes to the circumstances that you are not fond...

Coaching Tip #917

It is true that all kinds of occurrences happen in the course of living. Some you desire and welcome with open arms, while others do not fit into the parameters of your expectations and you resist them. However, being at the mercy of what happens around you is a...

Coaching Tip #916

Let go of all the hurt – the emotional and psychological pain – that you have acquired through the living of your life with other people. For some, it is an easier task because there is less pain to let go of, or their desire to be free of the past is...

Business Times Column

Key Determinant of Success: How Deeply Do You Care? The primary ingredient in delivering consistently exceptional customer service experiences, is demonstrating that you care about your customers first and foremost. The more you and your team care about customers...

Coaching Tip #915

This is your day (your life) and, it is yours to do with it what you will. You do have responsibilities and commitments – agreements you have made with yourself and others – that will place demands on your time and energy. However, you do get to choose how...