In my previous column, I outlined the problems that occur when people bring their personal baggage to work. I described how even top performers stumble when they’re unable to effectively manage personal issues and the effects these issues exert on customers, other...
Chances are, you can recall some experiences as a consumer that left you with a good, if not a great, feeling. The value you received during these interactions endeared you to these companies, creating loyalty and repeat business. You were satisfied. Your money and...
Do you want to build a profitable lifestyle BUSINESS? But also maintain a balanced, happy & successful PERSONAL LIFE? Excellent. Me too. But, what happens when you’re the one (trust me, I get it) whose instant reaction to every request is an...
Do you ever feel totally and completely STUCK? You have big dreams, huge goals, and have achieved clarity (if you don’t have clarity, download “The Clarity Cheat Sheet” here) about WHY you’re doing what you’re doing. You know you want to...
SUPPORT Control What You Can. Let Go of What you Can't. Sounds simple enough, yes? “Control what you can. Let go of what you can’t.” But, it’s not always easy to do. Those ten little words – combined together in perfect order – comprise...
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