by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Business owners who want to create sound enterprises that survive in challenging times and thrive in easy times should consistently endeavor to turn customers into raving fans. When your customers like — or better yet, love — your business, they not only... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Take a moment to recall the last time you enjoyed an exceptional customer service experience from a company with which you chose to do business. Remember how pleasant the experience was, how satisfied you were, how good you felt and how the experience... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub If you want your company to operate at the highest levels, your team members must be taught it’s acceptable — then continually encouraged — to think their way through situations rather than guessing at a solution or relying on you and others for answers.... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub If you want a more enjoyable and rewarding experience as a business owner — along with a more successful business — it’s imperative you consistently work toward building and maintaining a dynamic and powerful team. Do you want to reduce costly turnover?... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Business leaders focused on moving their companies to ever higher levels of efficiency, effectiveness, profitability and success constantly look for ways to improve their business models. This requires an awareness of what is — and isn’t — working in... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub A truly successful business — one that benefits the many and not merely the few — strives to create as much happiness and success as possible for owners, team members, customers and the community while generating a profit. This balanced approach takes...
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