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growth and greatness.
Exceptional Service Depends on Caring Attitudes
Chances are, you can recall some experiences as a consumer that left you with a good, if not a great, feeling. The value you received during these interactions endeared...
Invest in Your Team for Greater Success in 2022
Fully 40 percent of employees who receive poor job training leave their positions within the first year, according to GoHR.com. In addition, 70 percent of staff members...
To Lead or to Boss? That’s an Important Question
If you’re like most people, you’ve worked for a variety of business owners and managers over your lifetime. A few probably stand out in your mind as people you enjoyed...
Want to Communicate Better? Start By Listening
Whether in business or life, poor communication presents the biggest obstacle to any successful relationship. And it all begins with LISTENING! Ineffective...
What’s blocking success? Identify and address barriers.
Explore your business to see what blockages to the smooth and efficient flow of your operations you can discover. Consider hiring a qualified professional to help you...
Don’t Let Bad Apples Spoil Your Business
You’ve probably heard the saying: “Hire for skills and fire for attitude.” This means bad attitudes far outweigh the skills people bring to their positions. Failing to...
Are You the Best Leader You’re Capable of Becoming?
Effective, trusted, respected and admired leadership isn’t about ordering people around like a drill sergeant. True leadership is about helping those around you become...
Address and Overcome Personality Conflicts
Personality conflicts hurt businesses by damaging communication, collaboration, teamwork and morale. In turn, culture, efficiency, productivity and team member...
Stay Focused on Your Operations and Succeed
There are two ways to view marketplace competition: 1] You can turn your attention toward your company and your path to becoming the best you can be, or 2] You can...