by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Take a moment to think about a time you received a paltry customer service experience — one that left you feeling uncared for, unsatisfied and unhappy. Given the bad taste in your mouth, it’s likely you won’t do business with that company again.... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub We face difficult times. The coronavirus outbreak has created uncertainty for business owners as well as team members and the customers and communities they serve. Team members on the front lines of essential services work long hours under the constant... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub More often than not, people who start a business do so based on what they know — what they’re comfortable and good at doing — not necessarily what they’re passionate about doing. How about you? Try this simple experiment to determine if you’re doing what... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub The No. 2 regret people lament at the end of their life? I wish I hadn’t worked so hard. Given all the things people could possibly regret when looking back at the lives they lived, this is an extraordinarily powerful and telling statement. And for those... by Marcus | Aug 27, 2020 | Uncategorized
Marcus Straub Change is a reality in business, whether we want it or not. Business environments change. Economies change. Team dynamics change. Technology changes rapidly. Life in general is about change. If we habitually resist change, we limit the potential of all...
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