I discussed in a previous column the negative results of bringing personal baggage to work. I described how even long-term top performers can stumble and fall when they’re unable to manage their personal issues in the workplace. I also elaborated on the domino effect...
As we enter 2024, let’s consider the importance of life and work harmony. I wrote life before work because without life there is no business. I wrote harmony because this is actually what’s meant by balance in this case. Life and work constitute a balancing act in...
We travel between two connected worlds — personal and professional. When there’s balance, contentment, purpose, and success in life outside of business, the versions of themselves people bring to the workplace are different than if that’s not their realities. Some...
Change is a reality in business whether we like it or not. Business environments change. Economies change. Team dynamics change. Technology changes rapidly. In fact, life in general is about change. And if we habitually resist change, we limit the potential of all...
If you want to become truly successful in business, you must focus on growing your company through the attraction and retention of customers. That also means providing exceptional customer service. Recall a time when you received a paltry customer service experience —...
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