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Do Personal Issues Hurt Your Customer Service? – Business Times Column #79
Marcus Straub When any company representative transfers his or her personal issues onto a customer, it creates dissatisfaction and doubt in the heart and mind of this...
Coaching Tip #1035 “Balance”
In life, balance is not a fixed point, but rather, a range between two extremes at opposite ends of the spectrum. Life is ever-changing. Unforeseen variables come out...
Coaching Tip #1034 “H.O.P.E.”
"Help other people excel. The world, personally and professionally, is enhanced when you help those around you excel in the areas of their choosing. In the process, you...
Coaching Tip #1033 “Re-Mind Yourself”
With life's hectic pace - businesses to run, jobs to do, kids to raise, parents to care for and every other challenge that life contains - it can be easy to get...
Build and Develop Your Team with Assessments – Business Times Column #78
Marcus Straub One of the biggest challenges you face in creating a company that stands head and shoulders above the rest is a lack of credible, unbiased information....
Coaching Tip #1032 “Unwinding”
Life moves at a high rate of speed as the hours, days, months and years seem to fly bye. There's always a great deal on the plate, in fact, the to-do list never seems...
Coaching Tip #1031 “Breathe”
Have you ever noticed that as tension and stress mount your breathing becomes more shallow, your breaths are of shorter duration and that you have the tendency to hold...
Coaching Tip #1030 “Empowerment”
Stress, anxiety and worry can consume you and the quality of our life if you don't take back the power you have given them. No doubt, there are things in life to pay...
Are Personality Conflicts Sabotaging Your Business? – Business Times Column #77
Marcus Straub Personality conflicts hurt business operations by contributing to a decline in efficiency, productivity, team member satisfaction, retention, business...
