by Marcus | Aug 26, 2020 | Uncategorized
Perfection is extremely illusive – it rarely, if ever, happens. And, when the pursuit of perfection is combined with an attachment to specific outcomes it’s often punishing to everyone involved. Rather than playing a game you can’t win, aim for excellence... by Marcus | Aug 26, 2020 | Uncategorized
Every challenge provides you with the wonderful opportunity to learn, grow and become your greater self, as long as you use them for this purpose. Rather than taking yourself down in the face of challenges, build yourself up by working through... by Marcus | Aug 26, 2020 | Uncategorized
You’ve probably heard the saying, “We hurt the ones we love the most”. It is common for people to modify their behavior at work and in public so as not to offend, to not appear mean and to not get fired. However, family members are often taken for... by Marcus | Aug 26, 2020 | Uncategorized
Instilling Confidence In Your Customer Base The quality of the customer service your business provides is absolutely essential to the growth of your operations. If your desire is to retain and grow your customer base, do so by instilling confidence in them through... by Marcus | Aug 26, 2020 | Uncategorized
We all want to be heard, yet we often do not extend this same kindness. Truly listening to others increases the likelihood that they will return the favor, and this two-way listening creates mutual respect and rapport – an environment where both parties feel...
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