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Marcus Straub In my previous column, I elaborated on several potential negative side effects associated with bringing personal baggage to work. I described the fall...

Marcus Straub Business owners, managers and anyone else in leadership roles exert the largest influence — positive or negative — in the workplace. Team members look to...

Marcus Straub One of the biggest differences between creating raving fans out of your customers or not is getting the multitude of basic things right on a consistent...

Marcus Straub All staffs are comprised of people with varying levels of knowledge, skills and attitudes. As the team goes, so goes the business. For any company to grow...

Marcus Straub You’ve likely heard the saying, “Hire for skills and fire for attitude.” Simply put, this means bad attitudes far outweigh the skills people bring to...

Marcus Straub A shared purpose constitutes a powerful starting point to a more enlivened, satisfying and successful business operation. Purpose is not what a company...

Marcus Straub A critical step in creating greater happiness and success in business is learning to delegate effectively so everyone involved is empowered to do more and...

Marcus Straub Most business owners start their ventures to create greater wealth, freedom and happiness — to control their own destinies. They dream of achieving...

Marcus Straub Chances are, you’ve endured an unsavory experience as a consumer. You’ve been treated poorly during the course of a business transaction and likely more...