Ineffective communication, whether in business or in life, presents the biggest obstacle to any successful relationship. And it all begins with listening. Not truly listening results in anger, distrust, frustration, and resentment. It leads to dysfunctional...
No business can afford the negative effects on its customers — and, therefore, bottom line — from a lack of positive experiences. No matter the economic environment, customers matter. Unhappy ones tend to exert far greater effects on your reputation and business...
Most likely you’ve heard the saying “Hire for skills and fire for attitude.” This means bad attitudes far outweigh the skills people bring to their positions. Failing to take corrective action with these individuals puts companies at risk. Most businesses employ...
If you’re like most people, you’ve worked for a variety of business owners and managers during your life. A few probably stand out in your memory as people you enjoyed working for while others created unpleasant work environments. There’s probably little doubt in your...
I discussed in a previous column the negative results of bringing personal baggage to work. I described how even long-term top performers can stumble and fall when they’re unable to manage their personal issues in the workplace. I also elaborated on the domino effect...
As we enter 2024, let’s consider the importance of life and work harmony. I wrote life before work because without life there is no business. I wrote harmony because this is actually what’s meant by balance in this case. Life and work constitute a balancing act in...
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
Recent Comments