No business can afford the negative effects on its customers — and, therefore, bottom line — from a lack of positive experiences. No matter the economic environment, customers matter. Unhappy ones tend to exert far greater effects on your reputation and business...
Change is a reality in business whether we like it or not. Business environments change. Economies change. Team dynamics change. Technology changes rapidly. In fact, life in general is about change. And if we habitually resist change, we limit the potential of all...
Are you interested in greater efficiency and productivity? Would you like to reduce costly turnover along with errors and interruptions? Do you want your operation to become more successful so you can derive more joy from owning and running a business? If you...
Do you want to build a profitable lifestyle BUSINESS? But also maintain a balanced, happy & successful PERSONAL LIFE? Excellent. Me too. But, what happens when you’re the one (trust me, I get it) whose instant reaction to every request is an...
Do you ever feel totally and completely STUCK? You have big dreams, huge goals, and have achieved clarity (if you don’t have clarity, download “The Clarity Cheat Sheet” here) about WHY you’re doing what you’re doing. You know you want to...
Are you an annual or a perennial? It’s a fair question. Over the weekend, my husband and I spent hours working in our backyard. There’s always so much to do when it comes to preparing for the abundance of spring…cleaning, painting, fixing, tilling,...
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